Plan Hero Helpdesk | Knowledge Base


    • Popular Articles

    • What does Plan Hero plan managers do?

      Plan management is a financial disability service funded through the National Disability Insurance Scheme (NDIS). The aim of plan management is to support and guide you to use your NDIS plan funding in the best possible way to achieve your goals and ...
    • What DOESN'T Plan Hero plan managers do?

      Plan Managers can often get confused with Support Coordinators or LAC. Think of your NDIS Plan Manager as your Financial Manager/Assistance. Your plan manager is NOT a Support Coordinator, LAC or ECIC. The role of a plan manager focuses purely on ...
    • What is Home & Living funding?

      Home and Living (Category 16) is a NEW CATEGORY which appears under the CORE SUPPORTS BUDGET and is support for living options appropriate for your disability needs. This funding can ONLY be used flexibly WITHIN this category, not across the ...
    • What is Support Coordination and Recovery Coach funding?

      This category of funding (Category 7) include funding for a 'Support Coordinator' who will assist you with connecting with and setting up supports (mainstream and community), understanding the NDIA, preparing for your planning meeting and negotiating ...
    • What is CORE SUPPORTS funding?

      Core funding includes supports to help you with: Your everyday living activities Your current disability related needs To help you work towards your longer term goals Budget support categories in Core: This is the most flexible budget because you can ...