What DOESN'T Plan Hero plan managers do?
Plan Managers can often get confused with Support Coordinators or LAC.
Think of your NDIS Plan Manager as your Financial Manager/Assistance. Your plan manager is NOT a Support Coordinator, LAC or ECIC. The role of a plan manager focuses purely on assisting and supporting you with financial tasks relating to your NDIS funding. This also can include building capacity around managing your budget, so it is important to remember this when engaging with plan management services.
It is NOT the role of your plan manager to:
Organise or schedule your services with other providers (we can however connect you with suitable providers)
Manage your schedule or appointments
Provide disability related advocacy services
Related Articles
What does Plan Hero plan managers do?
Plan management is a financial disability service funded through the National Disability Insurance Scheme (NDIS). The aim of plan management is to support and guide you to use your NDIS plan funding in the best possible way to achieve your goals and ...
How do I get in contact with my Plan Hero plan manager?
When your registration is complete you will receive an email letting you know who your two Plan Hero Plan Managers are? If you have any questions for your plan managers, want to discuss your funding or simply want to get in touch you can always reach ...
How much does Plan Management cost?
The cost of Plan management is fully covered by the NDIS under your plan, and includes a: One-off set up cost Monthly fees (for each month of your plan) The rate of the set up cost and monthly fee depends on whether you are located in a national, ...
What if I'm unhappy with your service?
Your Plan Hero team are here to support you however we can, and as NDIS Plan Managers and part of your support team we will always do our utmost to make things right! Please reach out! Our friendly team are passionate about helping you get the most ...
Can Plan Hero help me find supports?
We sure can! We have partnered with MyCareSpace, a free community service that helps connect you with service providers and supports in your local area. How do I get in touch with MyCareSpace? Click find supports below and fill in the form so the ...