How do I get in contact with my Plan Hero plan manager?

How do I get in contact with my Plan Hero plan manager?

When your registration is complete you will receive an email letting you know who your two Plan Hero Plan Managers are?

If you have any questions for your plan managers, want to discuss your funding or simply want to get in touch you can always reach out via phone or email
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Call 1300 599 770
  1. Press 3 to chat to your support team (and you can request to chat to your personal plan manager)
  2. Press 2 to chat to the accounts team (if you are following up on a payment or claim)

Email us
For all support queries for your plan manager - email support@planhero.com.au
To follow up on any payments or claims for a provider - email invoices@planhero.com.au
To follow up on any reimbursements (payments to yourself) - email payme@planhero.com.au