What if I'm unhappy with your service?
Your Plan Hero team are here to support you however we can, and as NDIS Plan Managers and part of your support team we will always do our utmost to make things right!
Please reach out!
Our friendly team are passionate about helping you get the most from your plan, but if you have any questions, concerns or queries you can contact at any time via
Phone: 1300 599 770
If you are still unhappy, you can complain to the NDIS Quality & Safeguards Commission. Their details are in our Policies & Procedures resource - available to download via the Participant portal!
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