How will my bills be paid?
Invoices can be sent to us by YOU or YOUR PROVIDERS:
Related Articles
How are my invoices approved?
You selected your invoicing approval preference during your registration. If you would like to change your approval choice at any time simply email or cal us to notify us. Invoices must be approved in order for us to pay them. This can be approved in ...
What if I've already paid a bill?
Payments can be reimbursed if the services/items are: Purchased within your plan dates Funded in your plan What do I need to send to be paid? To request a reimbursement, you will need to submit the following documents: The original invoice (the ...
How much does Plan Management cost?
The cost of Plan management is fully covered by the NDIS under your plan, and includes a: One-off set up cost Monthly fees (for each month of your plan) The rate of the set up cost and monthly fee depends on whether you are located in a national, ...
How do I track my spending?
Leave it to us! Once your registration with Plan Hero is complete you will also get access to our online claim dashboard with your own login details. Please make sure you check your statements each month to ensure the claims look correct and get in ...
How do I get in contact with my Plan Hero plan manager?
When your registration is complete you will receive an email letting you know who your two Plan Hero Plan Managers are? If you have any questions for your plan managers, want to discuss your funding or simply want to get in touch you can always reach ...