You selected your invoicing approval preference during your registration.
If you would like to change your approval choice at any time simply email or cal us to notify us.
Invoices must be approved in order for us to pay them. This can be approved in two ways:
- Standing approval
- Manual approval
What is standing approval?
Standing approval - This is the DEFAULT approval. Any invoice submitted by you, your representative or your provider will be automatically approved by us unless you request to have these invoices manually approved.
What is manual approval?
Manual approval - If you opt-out of standing approval for all providers, this means you will be required to approve each invoice as they are submitted. You can do this via our participant portal, email or phone. Note: You have 7 days to approve an invoice, after this the invoice will be automatically approved (as we assume you have no changes to make).
How do I manually approve invoices?
You will receive an email from us EACH time an invoice is submitted for payment on your behalf. You can click on the link to open the invoice, view it and select 'approve' OR respond to the email saying 'I approve.'
Note: You have 7 days to approve an invoice, after this the invoice will be automatically approved (as we assume you have no changes to make).